Contact details for food and feed businesses to report any issues:
Report a food problem
Whether you're from a food business or are a consumer, find out the best way of reporting a problem

Business
To report suspected food crime:
- call the free and anonymous Scottish Food Crime Hotline on 0800 028 7926
- report a food crime online
- speak directly in confidence with one of the Food Crime Intelligence Officers by emailing foodcrime@fss.scot
Crimestoppers host the online form and Hotline. They're a widely respected and independent charity which, for many years, has been the link between members of the public and industry wishing to anonymously report their concerns to law enforcement agencies.
For urgent concerns about food safety, you can also call the 24 hour FSS food incidents line on 07881 516867.
The information you provide, no matter how insignificant you may believe it to be, could be key to bringing to justice those involved.
Food and feed businesses should contact their local authority to report an incident.
If you suspect a food incident, contact us to report it:
- 24-hour incidents tel: 07881 516867
- Email: incidents@fss.scot
Please contact your local authority for all questions relating to FHIS ratings.
For all animal feed related queries including business registration and approval, please email feed@fss.scot.
For all import/export related queries, please email ImportandExportEnquiries@fss.scot.
Consumers
If you're looking to report a food problem, find the most relevant contact.
For any concerns about food safety, hygiene, Food Hygiene Information Scheme ratings, or complaints about a food business, please contact your local authority, contact your local authority.
To report suspected food crime:
- call the free and anonymous Scottish Food Crime Hotline on 0800 028 7926
- report a food crime online
- speak directly in confidence with one of the Food Crime Intelligence Officers by emailing foodcrime@fss.scot
Crimestoppers host the online form and Hotline. They're a widely respected and independent charity which, for many years, has been the link between members of the public and industry wishing to anonymously report their concerns to law enforcement agencies.
For urgent concerns about food safety, you can also call the 24 hour FSS food incidents line on 07881 516867.
The information you provide, no matter how insignificant you may believe it to be, could be key to bringing to justice those involved.
Please contact your Local Authority to report an unregistered food business.
Please email: LabellingStandardsandRegulatedProducts@fss.scot if you think that food labelling has missing details or uses misleading information such as:
- health claims
- ingredients
- allergens
- descriptions
- weights
Contact Food Standards Scotland
We welcome your questions and enquiries.
- Email: enquiries@fss.scot
- Phone: 01224 285100
- Address: Food Standards Scotland, 4th floor, Pilgrim House, Aberdeen, AB11 5RL
The Food Standards Agency is the public sector food body for England, Wales and Northern Ireland. Contact the Food Standards Agency.