Food business hygiene guidance

Good food hygiene is vital for keeping food safe, meeting legal standards, and earning customer trust

Female chef cleaning a restaurant kitchen counter

Good food hygiene practices

Good food hygiene is important to make sure the food you provide is safe to eat. Find all the information you need on food hygiene, from staff training to food preparation and storage.

Follow the 4Cs

Following the “4Cs” of food hygiene, cleaning, chilling, cooking and avoiding cross-contamination will help you prepare, make and store food safely:

Cooksafe and HACCP

Everyone involved in the food industry is aware of the importance of good food hygiene practices and of the need to handle food in a safe, clean environment.

CookSafe helps catering businesses in Scotland understand and implement HACCP-based systems. By reading this manual and following the instructions, you'll be able to develop HACCP-based procedures that fit your business needs.

Food hygiene ratings and inspections

If you serve or supply food direct to the public, you may be covered by the Food Hygiene Information Scheme (FHIS).

The FHIS scheme provides consumers with information about hygiene standards in food premises at the time they're inspected. It effectively 'opens the door' to the kitchen or food areas in your business.

Inspections are carried out by a local authority food safety officer. They check that your business complies with food hygiene law and that food is safe to eat. 

Store food safely

Storing food correctly is essential to keep it safe and protect it from harmful bacteria, chemicals, and contamination. Different types of food need different storage methods to stay fresh and safe:

  • dry goods like pasta, rice, and flour should be kept in sealed containers in cupboards or on shelves
  • perishable items such as dairy, meat, and leftovers must be stored in a fridge
  • frozen foods should be kept in a freezer at the correct temperature

Moving food safely

Whenever you move food - whether from your premises to an event, or from a supplier to your kitchen - it’s vital to protect it from contamination by dirt, bacteria, or other hazards.

To keep food safe during transport:

  • use secure packaging or containers that shield food from contamination
  • keep chilled and frozen items at the correct temperatures. Many businesses use cool bags, insulated boxes, or refrigerated vehicles
  • always separate raw and ready-to-eat foods to avoid cross-contamination

Staff training

Food business operators (FBOs) should make sure that all their staff are trained in food hygiene and food safety. 

We have free online food training courses, including allergen training.

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