Social Media Management Tool

Your request was about the following information:

‘I would be most grateful if you would provide me, under the Freedom of Information Act, the information requested below.
The details we require are:
Q 1. Who is your social media management and monitoring tool supplier?
Q 2. Start date & duration of framework/contract with the supplier?
Q 3. Actual spend on this contract/framework (and any sub lots), from the start of the contract to the current date?
Q 4. Who is the senior officer (outside of procurement) responsible for this contract?’

Q 1. In Food Standards Scotland the social media management and monitoring tool supplier is Sprout Social and their address is 131 S. Dearborn St. Suite 700 Chicago, IL 60603 United States.
Q 2. The annual subscription with the supplier began on the 11th of April 2016. The duration of the framework/contract with this supplier is 6 years and 7 months to date.
Q 3. The actual spend on this contract/framework (and any sub lots), from the start of the contract to the current date is $32,339.32 (paid in USD).
Q 4. The senior officer (outside of procurement) responsible for this contract is Linda Jamieson, Head of Content and Digital at Food Standards Scotland.